Welcome to Betpro Exchange. To ensure a fair and secure betting environment, we have established the following rules and regulations. By using our platform, you agree to comply with these terms. Please read them carefully.
General Rules
Account Registration
- Eligibility: Users must be at least 18 years old to register an account on Betpro Exchange.
- Information Accuracy: All information provided during registration must be accurate and up-to-date. Users are responsible for maintaining the confidentiality of their account details.
Account Security
- Security Measures: Users are responsible for securing their account credentials. Any unauthorized access should be reported immediately.
- Multiple Accounts: Each user is permitted to have only one account. Creating multiple accounts is strictly prohibited and may result in account suspension.
Betting Regulations
Placing Bets
- Bet Acceptance: All bets must be placed through the Betpro Exchange platform. Bets placed by any other means will not be accepted.
- Betting Limits: Minimum and maximum betting limits apply to all bets. These limits are clearly displayed on the betting slip.
- Betting Closure: Bets cannot be placed or modified after the event has started, except for live betting where specified.
Bet Settlement
- Results: Bets are settled based on the official results of the event. Any subsequent changes to the result will not affect the settlement of bets.
- Payouts: Winnings will be credited to the user’s account promptly after the event has concluded and the result has been confirmed.
Responsible Gambling
User Responsibility
- Self-Control: Users are encouraged to gamble responsibly. Setting personal betting limits is recommended.
- Problem Gambling: If you believe you have a gambling problem, seek help immediately from professional organizations that provide support.
Prohibited Activities
Fraudulent Behavior
- Collusion: Any form of collusion or cheating is strictly prohibited. Users involved in such activities will face account suspension and possible legal action.
- Use of Bots: The use of automated software or bots to place bets is not allowed. Accounts found using such tools will be banned.
Money Laundering
- Compliance: Betpro Exchange adheres to strict anti-money laundering regulations. Any suspicious activities will be reported to the relevant authorities.
- Transaction Monitoring: All transactions are monitored to prevent money laundering. Users may be required to provide additional information for verification purposes.
Privacy and Data Protection
User Data
- Data Collection: Betpro Exchange collects personal data in accordance with our Privacy Policy. This data is used to provide and improve our services.
- Data Security: We employ robust security measures to protect user data. However, users are also responsible for safeguarding their personal information.
Dispute Resolution
Complaints
- Submission: Any disputes or complaints must be submitted in writing to our customer support team.
- Resolution: We aim to resolve all disputes amicably and fairly. In cases where a resolution cannot be reached, the matter may be referred to an independent arbitration body.
Amendments
Changes to Rules
- Notification: Betpro Exchange reserves the right to amend these rules and regulations at any time. Users will be notified of any changes via email or through the platform.
- Acceptance: Continued use of our services after any changes have been made constitutes acceptance of the new rules and regulations. contact us.